ImpactFlow App

Users of our software were asking for a native mobile solution that they could use that would let them quickly check in event goers who had prebought tickets online, as well as be able to process credit card sales for walk-up customers.

ImpactFlow

Ticket buyers weren't completing the checkout process, especially on mobile devices. I redesigned the user experience and user interface to make it easier and more intuitive for ticket buyers. The result: a 40% increase in successful checkouts across mobile and desktop platforms.

P.F. Chang's

P.F. Chang's discovered that people were having problems with online ordering. I conducted onsite interviews with the customer service reps and then I went out into the field to conduct user research. I uncovered two problems preventing users from completing their orders.

Charles Schwab

Charles Schwab wanted to produce a monthly e-newsletter that would drive people to a special landing page to highlight financial industry news and Charles Schwab advisors. Their main requirement was that the email had to be responsive and easy to read on any device.

Whole Foods

Whole Foods was introducing a meal preparation service in their southern California market. The service included three prepared meals a week. Whole Foods needed a mini promotional site to alert and educate customers about their new meal offerings.

Nike

Nike asked one of it's external design agency's to create a mockup of how an intranet site could look and function for the purpose of Nike digital asset management. The agency didn't have web design experience and subcontracted me to do the work.

Print Design

I started my career as a print designer. I rely heavily on traditional print design techniques in my digital work. Tried and true principles of good graphic design such as color, grids, contrast, and typography apply equally well to digital products.